Arlo|Smart Home Security|Wireless HD Security Cameras

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Carlcctv
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My camera stopped working so I set back to Arlo they sent me some new one be the new ones only have 7 infrared (IR) LEDs my old ones had 12 ? Are the ones with 7 better or a newer model ? It’s just the Arlo cameras I have that’s a photo of the old ones I had please help
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Carlcctv
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This is the one with 7 infrared (IR) LEDs
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JessicaP
Arlo Employee Retired

Hey Carlcctv,

 

Thanks for letting us know about this. We're looking into this and will be sure to update you when we hear back from the development team.

 

UPDATE: Our development team mentions the following: "In an effort to optimize features, there are some minor differences that appear in newer revisions of existing hardware. These changes do not negatively impact performance and are a natural evolution of the product design."

Carlcctv
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Any news on them and can you see the photos?
Carlcctv
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So what you are trying to say is that 7 are better then 12? I can’t see they my self did you see the photos
Carlcctv
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Are the ones with 7 better or a newer model ? Or the older model ? Did they come out 1st then you made the ones with 12 ?