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iPhone showing error "device is not recognized". Logging in without any issues with Android phone.

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  • ‎2021-11-26 09:02 AM
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SAFOAX
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‎2021-11-26 09:02 AM

I have been having issues logging into my Arlo account, and when I used an android phone, it log in without any issue, but on iPhone, it's saying the device is not recognized and it refuses to push notifications to my email address.

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StephenB
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‎2021-11-26 01:37 PM
@SAFOAX wrote:

it's saying the device is not recognized and it refuses to push notifications to my email address.

You might try resetting the 2-factor-verification to use web push and see if that works.  Then trust the iPhone.  After that you could change the 2-factor verification back to email.

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