Arlo|Smart Home Security|Wireless HD Security Cameras

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DNJenkins
Aspirant
Aspirant


I have just bought my 4th camera but when I view on my iphone everything works ok but normally you will see a picture of the last videoed place for each camera, but the new camera always says (Press the Live Button to see your new camera in action) which is in green.

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jguerdat
Guru Guru
Guru

The general recommendation for this is to remove the camera from your setup and re-sync it. Don't know why that's needed.

JamesC
Community Manager
Community Manager

DNJenkins,

 

Did removing the camera, going through the sync process and then live streaming again fix the issue? Please let us know!

 

JamesC

DNJenkins
Aspirant
Aspirant
Yes, that did fix the issue. Thank you for your help.