Arlo|Smart Home Security|Wireless HD Security Cameras
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i couldn't connect cameras to base

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silvia_fino
Aspirant
Aspirant

I've read all documentation on community and try a lot of times.

I can control base by remote and than my Internet connection is ok but camera don't sync with base.

I pushed the sync button on the base two seconds until the green light blinks, than I pushed the sync on the camera but blu light blink slowly. The distance between base and camera is around 40 cm.

What I've to do?

Thanks in advance,

Silvia

3 REPLIES 3
jguerdat
Guru Guru
Guru

The 2 second press is likely the problem. If you press too long it causes problems. I press briefly (<1 second) and it works fine.

silvia_fino
Aspirant
Aspirant

Thank you for your interest. I've tried as you suggest but it doesn't work  😞

jguerdat
Guru Guru
Guru

Turn the base off and back on. Reinsert the battery in the camera to reset it. Try the sync again.