Arlo|Smart Home Security|Wireless HD Security Cameras

even when new batteries are installed, app says batteries are dead.

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Jeffsam
Follower
Follower

even when new batteries are installed, app says batteries are dead. 

3 REPLIES 3
steve_t
Master Master
Master

When you insert the new batteries, does an LED flash on the front of the camera? If so, what color and how fast?

maverick1090
Aspirant
Aspirant

I just purchased arlo last week and having the same issue. 

jguerdat
Guru Guru
Guru

Are you pushing the batteries down? Don't. Just place them loosely and let the battery door domthe pushing.