Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

error message-"You are not connected to the internet"

Reply
Discussion stats
  • 1 Reply
  • 624 Views
  • 0 Likes
  • 2 In Conversation
jimsoltis
Aspirant
Aspirant

although my laptop is connected to the internet, when trying to log in to the website I get an error message saying "you are not connected to the internet, please check your connection".

I am able to connect and view the cameras on my iPhone app.

1 REPLY 1
TomMac
Guru Guru
Guru

I've seen that on older non-supported version of FW....and/or operating systems

I would verfiy the FW and apps are the new versions

here;   https://community.arlo.com/t5/Firmware-Release-Notes/bd-p/arlo-release-notes

--------------------------------------
Morse is faster than texting!
--------------------------------------