cannot turn cameras on or off

[dollymc24]

Cannot turn cameras on or off On cell phone or tablet

[AncientGeekVT]

Have you navigated to "Modes" and clicked on "disarmed" and "armed" to toggle them off and on?

also, "schedule" will let you do this at various times of the day and days of the week if you have a regular schedule on which you'd like to turn them on and off.

[dollymc24]

Have 2 that do this now and 1 for sure is a replacement which the day before was on and now not on and nothing I do helps!!!!!

[JamesC]

dollymc24,

What do you mean when you say "was on and now not on"? Are you seeing an error message on your camera?

You might consider removing the affected cameras from your system and then going through the sync process again.

Log in to your Arlo account and navigate to Settings > My Devices > select the affected camera > Remove Device.

After the devices are removed, attempt to resync each camera individually.

JamesC