Arlo|Smart Home Security|Wireless HD Security Cameras

cannot detect VMB3000

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rita27
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I've tried to down loan the app to my phone & computer but it doesn't detect base?

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Streak2
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Master

Did you follow the instructions here

 

https://www.arlo.com/en-us/images/documents/arlo_wirefree/arlo_wirefree_system_installguide.pdf

 

Is your phone/computer on the same network that the base is plugged into?

What lights are on on the base and what color are they?