camera not working

[kwboucher]

One of my camera's will not work after a few months of use. Tried two sets of batteries and when i try to sync nothing happens? Before I purchase another camera is there anything to try?

[jguerdat]

Yes, create a trouble ticket since it's still under the one year warranty.

[TomMac]

This may work or if not contact Netgear for possible replacement

Take out batteries again, then REMOVE the camera from the Settings completely ( settings > camera > remove device )

Put batteries in

Log in and use the ADD new device button...

Follow directions ( below )

• 1 Press the Sync button on the side of base station for about two seconds and then release. Wait for the sync status LED to blink green.
• 2 Press the Sync button on top of the camera for about two seconds and then release.
  A blue LED blinks rapidly to confirm a successful sync.