camera not recording

[ernodo]

Arlo sending alerts but camera not recording any images. Tried all the suggestions, still not working, Any help appreciated

[jguerdat]

There seems to be multiple comments about this recently.  Have you tried both the app and a browser to view the library?

[ernodo]

thanks for replying, yes, tried both app and vrious browsers.. no idea what to do next.

[jguerdat]

Your only recourse at this point is to create a trouble ticket.  Use the Support link at the top here and then Contact Support on the right.  Hopefully, if enough folks with this problem do the same thing pressure will be applied at the proper place to get things working again.