Base Lights Are All On But Won't Connect

[AmyAndAndrew]

All three lights are on but the base is undiscoverable ... tried my Android phone, my desktop computer, and my Ipad.  This shouldn't be this hard.

[TomMac]

they are on, but a simple question ...are they all green?

Also , you don't connect to the base...you access it with the android app/ios app/pc web browser

[AmyAndAndrew · Accepted solution]

Yes, they are all green.  Yes, by "connect" I mean pairing between my device and the base unit.  Problem solved ... it took a simple paper clip to the reset button on the back of the base unit.  I had to re pair my cameras after that, but all is working great.

[TomMac]

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AmyAndAndrew wrote:

Yes, they are all green.  Yes, by "connect" I mean pairing between my device and the base unit.  Problem solved ... it took a simple paper clip to the reset button on the back of the base unit.  I had to re pair my cameras after that, but all is working great.

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Good to hear...

BTW, just in case your don't know... The Arlo base sets up it own wifi network. This network will link only to the cameras ( no other devices ). But you can see the base ID with a wifi program that shows networks. Use it to assist in signal strength when picking the best camera locations