camera가 계속 offline 됩니다.

[KoreaIncheon]

처음 설치하고 2일 동안은 문제가 없었는데
3일째 부터 이유 없이 offline이 됩니다.
camera의 battery를 다시 넣으면 몇 분이나 몇 시간이 지나면 또 offline이 됩니다. 무슨 문제일까요?
설치하고 3일째인데 벌써 battery가 문제일까요?
아니면 벌써 camera가 고장이 난 것일까요?

[DaneA]

Hi KoreaIncheon,

How far is the camera(s) from the base station? Kindly check the Camera LED on the base station; if it’s blinking amber, the base station detects a low data rate, a sign that a camera is too far from the base station.

Kindly read page 8 of the Arlo user manual here as reference.  

Also, it is possible that the Arlo camera(s) goes offline due to the interference from wireless signals.  Kindly read the related forum thread here.  

Thanks to Google Translate.  I am open to corrections if I have misunderstood your concern

Regards,

DaneA

Arlo Team 

[KoreaIncheon · Accepted solution]

camera와 base station의 거리는 10m 입니다.
오늘은 사용한지 4일째인데 배터리를 교체하라는 메세지가 나오면서 camera가 작동하지 않습니다.
이렇게 battery가 금방 소모되기도 하는건가요?
지금 충전 battery를 주문했지만 배송이 오래걸립니다.
camera의 전원을 cable로 공급할 수 있나요?
firmware는 자동 업데이트로 설정 되어 있는데
현재 최신 firmware 버전이 몇인가요?

구글의 번역에 의존하게 되서 정확한 의사 전달에 어려움이 있네요. 이해 바랍니다.😢

[R_Lowe]

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KoreaIncheon wrote:
 설치하고 3일째인데 벌써 제일까요?
아니면 벌써 고장이 난 것일까요?

---

Good question; I've often wondered that myself.

[Sorry, I've had a busy day and just needed to amuse myself a little.] 😉

[jguerdat]

Google translation:

The distance between the camera and 10m base station.
Today naohmyeonseo a message prompting you to replace the battery inde four days after using the camera does not operate.
This is going to also quickly consumes battery?
Buy now charging the battery, but it takes a long delivery.
Can you supply power to the camera's cable?
There is an automatic firmware update is set
Is currently the latest firmware version number?

Rely on Google's translation doeseo there 's a difficulty in accurate communication. Please understand .😢

The batteries can deplete quickly if there is lots of recording or live view.  4 minutes per day is Netgear's measure for the "normal" battery life.  Consider rechargeable batteries.

A search in these forums can give you information on modifying the cameras for a power supply but that will void your warranty.  Also, note that the new Arlo Q is being released which has a power cord.

The latest firmware is 1.6.1_4130 for the base station and 1.2.2688 for the cameras.