Arlo|Smart Home Security|Wireless HD Security Cameras

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rdominguez
Aspirant
Aspirant

I just picked up the four camera arlo camera kit.

Three of the cameras work fine.

One is always detecting motion.

It's currently pointed at a wall and I'm receiving notices from the one camera non-stop!!

How do I fix this?

I've updated the base station and all the cameras to the lastest firmware.

4 REPLIES 4
TomMac
Guru Guru
Guru

Open battery door, 

remove the camera in settings by Remove Device

close battery door

re sync and bring the camera back as new.

 

 

if problem continues, contact Netgear

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rdominguez
Aspirant
Aspirant

Just tried that.

It's still non-stop reporting motion

steve_t
Master Master
Master

Contact support. You might have a faulty camera

jguerdat
Guru Guru
Guru

Or swap the whole system at the store for another.