Arlo|Smart Home Security|Wireless HD Security Cameras

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ChavezSA
Tutor
Tutor

Are the Arlo services / servers down? 

 

I've been unable to connect to my basestation / 5 camera's since 8:30 am AEST today (it's now 5:35pm AEST) via the Android app or Web site -  I definately have broadband connectivity at home as my other branded IP camera's are giving me a live feed.

 

The arlo camera's just stay stuck on "Getting status..." 

The weird thing is that I can get to the Mode tab and make changes as well as the history. Just can't view the camera feeds.

 

2 REPLIES 2
steve_t
Master Master
Master

Try power cycling your base station

manfredz
Hero
Hero

Whenever I get stuck on getting status, I first try using a different browser, and if that doesn't help, I, as mentioned above, reboot the base station.