arlo camera addon vmc3030

[lildaddy75249]

why is the night vision so dark.  any sugestions

https://arlo.netgear.com/hmsweb/users/library/share/link/96E30C23F804EDA8_201612

[jguerdat]

Looks like the video has been deleted.

Is Night Vision enabled in Settings, My Devices, your camera? If it is, what is the distance you're trying to cover? The built-in IR illuminators aren't terribly strong because of the battery requirements.

[lildaddy75249]

Just a 2 car garage. I put the arlo pro in the garage and it works fine way brighter

[lildaddy75249]

Night vision is enabled

[lildaddy75249]

Ill try to post a pic

[TomMac · Accepted solution]

The Ir iluminators do have a limited range...

With the Arlos , the light is more center weighted and outdoors it will appear not to cover far...but it will cover just about to the PIR detect range for people about 20ft  ( but not really bright )

Indoors, like the garage, the IR will reflect off the walls ,etc and make the illuminators appear brighter.

With the PROs, the illuminators tend to be better placed, giving a more average placed light....

[lildaddy75249]

Thx

[lildaddy75249]

To dark even if i adjust the brightness bar still no change

[lildaddy75249]

https://arlo.netgear.com/hmsweb/users/library/share/link/ACC278484AB10008_201612

[jguerdat]

Two things:

1) Make sure Night Vision is enabled. Toggle off and back on. Can you see the dull red glow from the camera when motion is detected?

2) Open a case with support. Might be a bad camera. https://www.arlo.com/en-us/support/contact.aspx