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Why can’t I delete a video from my library? Have video from Oct 6th that can't delete...

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  • ‎2019-10-07 10:35 AM
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ZIMMERRA
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‎2019-10-07 10:35 AM

I delete videos all the time from my library. I have one video from Oct 6th that I can NOT delete. Why is this? I do not pay $ for monthly plans. I just have the seven day plan.

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jguerdat
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‎2019-10-08 05:37 AM

No idea why you can't delete the video. Have you tried both the app and a browser?

 

However, I recommend NEVER deleting a video since there are too many cases of folks then wanting to retrieve them. When they're gone, they're gone. Just let them migrate off according to your plan and download any videos proactively.

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