Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Why Is My Image Reddish/Pinkish

Reply
Discussion stats
  • 1 Reply
  • 466 Views
  • 0 Likes
  • 2 In Conversation
sethm1
Apprentice
Apprentice

Batteries are new, so not that. The lens is clean. So how do i fix this? I have 3 cameras but one is all pinkish when viewing the videos on my iPad app.

1 REPLY 1
steve_t
Master Master
Master

Try a battery pull reset of the camera. Failing that, you may need to use your warranty if the camera is still under warranty. If not, the last attempt at a workaround is to install the camera upside down and use the settings to rotate the image 180 degrees but this may slightly affect motion detection.

The reason is a sticking IR filter. The Arlo Pro and Pro 2 do not use a mechanical filter so if you upgrade cameras, you won't have this problem again