Arlo|Smart Home Security|Wireless HD Security Cameras
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Why Is My Image Reddish/Pinkish

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  • ‎2018-11-17 02:45 PM
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sethm1
Apprentice
Apprentice
‎2018-11-17 02:45 PM

Batteries are new, so not that. The lens is clean. So how do i fix this? I have 3 cameras but one is all pinkish when viewing the videos on my iPad app.

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steve_t
Master Master
Master
‎2018-11-17 03:23 PM

Try a battery pull reset of the camera. Failing that, you may need to use your warranty if the camera is still under warranty. If not, the last attempt at a workaround is to install the camera upside down and use the settings to rotate the image 180 degrees but this may slightly affect motion detection.

The reason is a sticking IR filter. The Arlo Pro and Pro 2 do not use a mechanical filter so if you upgrade cameras, you won't have this problem again

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