Arlo|Smart Home Security|Wireless HD Security Cameras
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  • ‎2018-01-26 02:44 PM
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APB83
Guide
Guide
‎2018-01-26 02:44 PM

For the second time this week, Arlo seems to have crashed! My cameras are stuck at ‘getting status’!

What are Netgear/Arlo playing at?!

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jguerdat
Guru Guru
Guru
‎2018-01-26 05:52 PM

Details. What have you tried? What do you see? What are your base LEDs showing? Have you tried both the app and a browser?

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brh
Master
Master
‎2018-01-26 05:53 PM

@APB83

There are many possible causes for this: firmware update, short power outage or interference.

Try rebooting the base. 

Got toSettings > My Devices > Select the base station that the cameras that are stuck are on > Click on Restart.

 

Brian

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