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Website on browser says camera is offline but works fine on Arlo iOS app? How to get them in sync?

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YipTours
Follower
Follower

The ios app says the camera is fine and operating properly. The website says the camera is offline. How to get them in sync?

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jguerdat
Guru Guru
Guru

Have you logged out and back in to the web site as well as cleared cookies and cache? Try a different browser, too.

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2 REPLIES 2
jguerdat
Guru Guru
Guru

Have you logged out and back in to the web site as well as cleared cookies and cache? Try a different browser, too.

tinmans
Aspirant
Aspirant

I had same problem, took your advice and switched browsers. Everything fine now. Thanks