Website Portal requires a few camera reloads, Getting Status hangs

[armoredsaint]

I am using a Windows with Chrome and up to date on software, it happens each time that I need to hit reload atleast two or more times before it loads - or the stupid "Getting Status" will be there definitely or it says my base station is offline which it is not...

So annoying with all these little things.

[Showguy]

Welcome to the club. And FYI it's not any better on any other browser. 

[armoredsaint]

that sucks, i hate being a beta tester for who knows how long before another update is pushed.

[JPC]

Yup.. Unfortunately we are the Beta Tester.. There's so much glitch on this system.. Its unbelievable..Even the update is not consistent enuff that only some gets it the first time and the rest gets behind

[Rudy]

Anyone still experiencing poor performance on the web portal?

Hanging on logon "getting status" and issues streaming 2 or more cameras simultaneously?

[JPC]

Tested on Safari, Firefox Ver.39, Internet Explorer.. All seemed to work fine.. Though, on Firefox, I did get the "Please Wait" loading stuck in one of the cameras.. Tried it again by logging out and back in.. It worked.. It's prolly Server glitch.. I'm connected wired thru router when I tested all browsers.. 

[Rudy]

yes sometimes its normal, seems hit or miss

[JamesC]

We are currently investigating the issue and will provide an update on the results as soon as possible.  We appreciate your patience.

Regards,

JamesC

[armoredsaint]

Soooo...any update?

Spoiler