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[mramirez]

even www.arlo.netgear.com is not available - it just came back online. I was going to buy more but this is the 2nd time in less than 2 weeks that netgear was down. I won't be making any new purchases until I see how this issue pans out

[manfredz]

any chance the problem is at your end. In past more than two weeks I've had no cases I couldnt get in, and I go in every hour or so.

[mramirez]

sorry, no. not even the netgear site was available. i tried to access from the office. i work in IT, I would know if our internet connection was down.

[manfredz]

Having retired from IT myself, I know only too well what you mean. If they were down it couldnt have been too long because I have a recording made every hour or two.

[jguerdat]

Just remember that access from work is frequently problematic due to ports being needed.  If you were able to access the site previously, then that's not the issue but if just the first time, it's possible that the network is blocking access.  A better test would then be via the app trying both WiFi as well as cell service.

[mramirez]

I was able to access from work prior to, and after receiving the messages. I realize that it may not be down for a long period of time either. My issue is that the two times I received an alert of motion detection were the two times I couldn't access the camera, even if it was only for a few minutes, I'm not keen on the idea that this would happen at an inopportune moment. I am still on the fence on whether I stay with arlo or move on. I will give it another month or so.