Arlo|Smart Home Security|Wireless HD Security Cameras

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jbenne
Aspirant
Aspirant

I was tying to delete stored footage off my app and accidently deleted the cameras from my devices...They should make that harder than just two clicks... anyway, im out of town and want to know if there is a way to reconnect my deleted cameras. My base station is still connected.

4 REPLIES 4
jguerdat
Guru Guru
Guru

Only with the Ultra cameras which use only the app to sync. For all the others, you have to be able to push the sync buttons.

 

Might be a silly question but how did you get from deleting videos in the library to removing the cameras from Settings, My Devices? Much more than 2 clicks.

dsiu2902
Luminary
Luminary

maybe try to do soft reset on the base from the app, if nothing works, then you have to be at the house, add and resync the camera.

jbenne
Aspirant
Aspirant
It was 2 clicks upon opening the app. Don’t ask silly questions
jguerdat
Guru Guru
Guru

It takes a minimum of 3 clicks from first logged in, including the confirmation that you want to remove the camera.