Arlo|Smart Home Security|Wireless HD Security Cameras

Vmb3000 stopped working. I spent 2 hours on phone with tech support. It doesn't even light up any mM

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Rebell4996
Guide
Guide
 
1 ACCEPTED SOLUTION

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JamesC
Community Manager
Community Manager

Rebell4996,

 

If your base station has no LEDs lit when plugged in and powered on, this could be a hardware issue. I agree that contacting support may be your best option.

 

Please let us know the results,

JamesC

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5 REPLIES 5
Rebell4996
Guide
Guide
Were do i return it to .
TomMac
Guru Guru
Guru

Rebell4996 wrote:
Were do i return it to .

If you're attempting to return it, wouldn't the place purchase be the optimum place?

If you mean Netgear, then contact support above for possible warranty work.

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Rebell4996
Guide
Guide
Tried Best buy but I have had more then 30 days. I will try Netgear support again. Thank you.
JamesC
Community Manager
Community Manager

Rebell4996,

 

If your base station has no LEDs lit when plugged in and powered on, this could be a hardware issue. I agree that contacting support may be your best option.

 

Please let us know the results,

JamesC

Rebell4996
Guide
Guide

Just received a phone call and email from Netgear. I am happy to say they are going to send me a new base station.

 

Kathy