Videos sent to email don't load

[traderdude]

I just installed both of my Arlo wireless cameras yesterday, and when I receive an email stating "arlo has just detected motion", when you click on the "Click Here" to view the video in the email, it goes to my iphone 6s Safari Web brower, and has the Arlo insignia,  with the word "loading" and NOTHING EVER LOADS.  No videos.

This happens when either cameras detect motion and I receive an Arlo notification via email.  click the link in the email to view the video, and it goes to arlo.netgear.com, and says "loading" and never ends.

[traderdude · Accepted solution]

I figured it out.  I had "Privacy" selected on my iphone 6s web browser.  Once I removed that, the videos loaded in the browser fine. 

What I can't do, is figure out how to delete my post! 

Oh, by the way.  These are great cameras, and so far, I'm very pleased with my purchase

[JamesC]

traderdude,

No need to delete your post, this is great information for other community users that may also be experiencing this issue.

Thank you for your contribution and the solution to the issue!

JamesC