Videos I can't find. How do I get videos back from Aug 8?

[carlatoombs]

Hi, I have an arlo with two cameras. I usually delete my videos after a while so there won't be so many videos on the arlo for no reason. I deleted all my videos from august 8th 2021 except for 3 videos that I wanted to keep. Yesterday I was trying to go back to my videos that I didn't erase from august 8th and it was only letting me go back unto august 10th. I thought that as long as I didn't delete the video I would be able to go back to it specially since I made sure I had space for it by deleting other dates.  How can I get back to those videos from august 8th?

Serial #AR05917MA2AF1

[StephenB]

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@carlatoombs wrote:

 I thought that as long as I didn't delete the video I would be able to go back to it specially since I made sure I had space for it by deleting other dates.  How can I get back to those videos from august 8th?

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The Arlo Secure subscriptions include 30 days of unlimited cloud storage - so deleting videos won't give you more retention.  Unfortuately Aug 8 is more than 30 days ago.  So there is no way to get back to it.

Do you have local storage (attached to a base station)?