Http failure response for https://ocapi-app.arlo.com/api/auth: 0 Unknown Error

[dc2021]

Http failure response for https://ocapi-app.arlo.com/api/auth: 0 Unknown Error Anyone having trouble accessing Arlo via the web? Http failure response for https://ocapi-app.arlo.com/api/auth: 0 Unknown Error

[audiobrad]

Just started having the same issue on my Mac today. I didn't change anything since yesterday. Tried on Safari and Chrome and incognito. Restarted the Mac. Like I said, this has worked fine for many months and nothing changed since last night.

[FoxRaynard]

Yep. It was working 2 hours ago and now it is borked.

This is caused by misconfigured CORS settings on the Arlo side.

Searching the forums, this has happened multiple times in the past, which leads me to think that Arlo do not do simple regression tests when pushing out software releases. Or a simple login test 😐

I suspect it will work on other browsers that enforce less strict security but that is not an excuse

[Sergii_Puliaiev]

Started happening for me too..

Able to log in into community, but cannot log ion into the dashboard.

Also - in the iOS app I can log in, but I cannot get into any recordings - it simply shows that there are no recordings at all.

[StephenB]

@JamesC , I am seeing this also. (Http failure response for https://ocapi-app.arlo.com/api/auth: 0 Unknown Error)

[AndersB]

Happens to me to running macOS 11.5.1 with both Safari and Chrome. 

[Jeanski]

Having this same https://ocapi-app.arlo.com/api/auth: 0 issue - tried IE, Firefox, and Chrome - has anyone found a solution for this?

[Jeanski]

Update - this is on a PC

[JamesC]

The dev team is currently investigating these reports. For current information, please see status.arlo.com for updates.

At this time, this appears to only be impacting web client users. Please use the Arlo Mobile app to login while we resolve this issue.

Thank you,

JamesC

[Whoisit60]

When trying to login to "https://my.arlo.com/#/login" I am getting the error "

Http failure response for https://ocapi-app.arlo.com/api/auth: 0 Unknown Error"

Since yesterday everything worked fine - with common arlo-issues - and suddenly I cannot login anymore.

No system-changes where made...

Please help

[JamesC · Accepted solution]

This issue is now resolved. Logging in via the web client should now work as expected.

Thank you,

JamesC

[jcronin]

I found the problem it was in the startup files. I went into task manager and disabled one item at a time until it worked.