Video close option is missing

[1017lm]

Why do I no longer have the "close" option when I view a video in my library?

[StephenB]

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@1017lm wrote:

Why do I no longer have the "close" option when I view a video in my library?

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I think it's a rendering bug.  If you click in the area it used to be shown, you'll find that the video does close.  So the graphic has just gone invisible.

[ShayneS]

Hi @1017lm

Are you still experiencing this issue with closing a video? I was not able to replicate this as described. I tested with an iPhone & Note 9.

[StephenB]

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@ShayneS wrote:

Hi @1017lm

Are you still experiencing this issue with closing a video? I was not able to replicate this as described. I tested with an iPhone & Note 9.

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Try the web client with Chrome.  Click on any recording in the video library.  There used to be a "close" control on upper right of the video.  That is no longer shown.  But if you click around in that area you'll find the video still closes.

BTW, I don't think the browser matters.  Chrome is just what I usually use.

[RustyBolts]

I have the same issue on Chrome - the Close option used to be visible on the top right-hand corner of the video but now it has gone missing. It's annoying me.

[RustyBolts]

Actually, I have found (on Chrome, at least) that clicking  anywhere outside of the video area will cause the window to close and revert back to the previous screen.

[StephenB]

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@RustyBolts wrote:

Actually, I have found (on Chrome, at least) that clicking  anywhere outside of the video area will cause the window to close and revert back to the previous screen.

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Yes, I'm seeing that too.  But that seems to be new - yesterday I had to click where the close label used to be shown.

This is better, but I think it'd be a bit more user-friendly if they put back the explicit close.  People shouldn't have to guess.