Video Doorbell Live Streaming Looks Awful

[KachinaShadow]

I just replaced my 1st generation wired Video Doorbell with the 2nd generation...connection is through the VMB5000 hub.
Resolution is set to 1944x1944, and everything looks great except live streaming on the web portal (which actually makes 480p SD video look good). Playback of recordings on the app & web portal, live streaming via the app and the still images on the Dashboard and the Devices pages all look great. I tried switching to 1536x1536 and 1080x1080 and it made no difference.
Note that the gen 2 is located in the same location as the gen 1, which had an excellent image when live streaming.
1st pic (below) shows live streaming the Doorbell and Front cams simultaneously...2nd pic shows the still images for comparison.

[KachinaShadow]

@BrookeN

Just downloaded a firmware update from 1.7.1_2122_3f617de to 1.8.0_2309_380b3e6 which I thought might solve this lousy live streaming video problem, but it made no difference whatsoever.

Note that it could only be installed with the app since, when I tried in the web portal, I would receive a message telling me "Upgrade Version Invalid"...just one more thing to deal with 🙄

EDIT: "it made no difference whatsoever" seems to only be true with the web portal...the Live Streaming on the app now looks great! 😁

[BrookeN]

I sent the images to Jeff to take a look at, I will update you as soon as possible.