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VMS 3230 Library clips will not load and playback on MacBook Pro

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PatWhistle
Aspirant
Aspirant

Recently the video clips in the library will not load and playback. This feature worked well until about 2-3 weeks ago. They do still load and playback on our Windows desktop. Any suggestions for a fix?

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TomMac
Guru Guru
Guru

PatWhistle wrote:

Recently the video clips in the library will not load and playback. This feature worked well until about 2-3 weeks ago. They do still load and playback on our Windows desktop. Any suggestions for a fix?


Android or IOS ??

 

either way, uninstall and reinstall the app...since it work on the PC it's not Arlo

usu the issue are flash related

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Morse is faster than texting!
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2 REPLIES 2
TomMac
Guru Guru
Guru

PatWhistle wrote:

Recently the video clips in the library will not load and playback. This feature worked well until about 2-3 weeks ago. They do still load and playback on our Windows desktop. Any suggestions for a fix?


Android or IOS ??

 

either way, uninstall and reinstall the app...since it work on the PC it's not Arlo

usu the issue are flash related

--------------------------------------
Morse is faster than texting!
--------------------------------------
PatWhistle
Aspirant
Aspirant

Thanks, reloaded the page and it now works as before. Thanks, Pat