Arlo|Smart Home Security|Wireless HD Security Cameras

VMB4000 not connecting to HomeKit

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Order66
Aspirant
Aspirant

Hello I am unable to add my Arlo  VMB4000 Basestation to Home kit.

It does find the bridge and attemps to connect but after a few minutes, i get a unable to add accessory message.   

Please advise, Thank you in advance!

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BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

 

How do I connect my Arlo device to Apple HomeKit?

 

https://kb.arlo.com/000063184 

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2 REPLIES 2
BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

 

How do I connect my Arlo device to Apple HomeKit?

 

https://kb.arlo.com/000063184 

Order66
Aspirant
Aspirant

WoW!  How easy was that? 

Fully armed and operational... Thank you!