Arlo|Smart Home Security|Wireless HD Security Cameras

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cycleman5000
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Aspirant

Recently I have not been able to have all 5 cameras online at the same time. When I get the one that was offline back online another one goes offline. What can I do to get all 5 cameras to function at the same time again?

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jguerdat
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Guru

What about signal strength/quality between the base and cameras? WHat's the distance from the base and what's the construction between them? Also, is there another 2.4GHz device (cordless phone, etc.) that's near the base that could be causing interference? It could be worthwhile to try moving the base or router to increase the distance between them since some folks have had success in eliminating problems by doing so.

 

A last gasp effort would be to reset the system and start fresh.

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jguerdat
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Guru
cycleman5000
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jguerdat
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Guru

Internet speeds, up and down?  App or browser? Have you tried both?

cycleman5000
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Aspirant

Internet speeds between 50 mbps and 178 mbps down and 6 mbps and 7 mbps up. I have used the app and the website. Video is not being recorded on the camera that is listed as unavailable

jguerdat
Guru Guru
Guru

What about signal strength/quality between the base and cameras? WHat's the distance from the base and what's the construction between them? Also, is there another 2.4GHz device (cordless phone, etc.) that's near the base that could be causing interference? It could be worthwhile to try moving the base or router to increase the distance between them since some folks have had success in eliminating problems by doing so.

 

A last gasp effort would be to reset the system and start fresh.

cycleman5000
Aspirant
Aspirant
Thank you. The wireless router it's plugged into may have been the problem as I moved the two further apart and now have no issues! Cheers