Updated Arlo - Now Receiving Offline Message When Logging In

[Yody]

Loggged in yesterday to check live view 1/5 /2019

screen message said to update - pressed update 

after the update , when I sign it - there is a message on the screen “ your device is not connected”  

anyone else have this problem ?  

[steve_t · Accepted solution]

Is it still not connected? You might need to remove the device from your app/web client and then re-sync it. Then re-add the rules for that camera to any custom modes you use

[Yody]

Thank you for your solution - it worked and I’m back on line