unilaterally changed

[Oliverpv]

I bought the arlo system because it had five cameras included and I could manage them without having to add any plan, about two months ago, they unilaterally changed the service thus violating the contract for which I bought that product, at the beginning it worked very well, but not now. I recommend not buying it.

[StephenB]

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@Oliverpv wrote:
I bought the arlo system because it had five cameras included and I could manage them without having to add any plan, about two months ago, they unilaterally changed the service 

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They didn't change the terms for the free storage service.

Can you be more specific about what you aren't able to do now?

[MCQi]

Same here. All of a sudden there are no more recordings and I am forced to subscribe in order to access my recordings? 

[ShayneS]

Hi @MCQi

  Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support