Arlo|Smart Home Security|Wireless HD Security Cameras

Unable to rotate image

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Regularpa
Initiate
Initiate

Whar do I need to do to rotate image tryed to reset the entire system and reconnect the camera but no good any ideas what I am doing wrong

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TomMac
Guru Guru
Guru

Regularpa wrote:

Tried that but the invert button it is not highlighted think might have be a problem with my internet 


Don't think its the internet iverting your image....

 

But the setting may be gliched in the base unit .  If toggling the invert button doesn't work ( do a few times and seave each time ) then , If NG,

 

reset the camera by opening the battery door and power button reboot the base. Then remove the camera (SETTINGS>camera>REMOVE DEVICE) bring back camera as new.

 

Last, If still NG, you may have to re-set the base and then resync the cameras as if new

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5 REPLIES 5
jguerdat
Guru Guru
Guru

You invert the image in Settings, My Devices, your camera, Video Settings, Invert Image.

Regularpa
Initiate
Initiate

Tried that but the invert button it is not highlighted think might have be a problem with my internet 

TomMac
Guru Guru
Guru

Regularpa wrote:

Tried that but the invert button it is not highlighted think might have be a problem with my internet 


Don't think its the internet iverting your image....

 

But the setting may be gliched in the base unit .  If toggling the invert button doesn't work ( do a few times and seave each time ) then , If NG,

 

reset the camera by opening the battery door and power button reboot the base. Then remove the camera (SETTINGS>camera>REMOVE DEVICE) bring back camera as new.

 

Last, If still NG, you may have to re-set the base and then resync the cameras as if new

--------------------------------------
Morse is faster than texting!
--------------------------------------
Nuts4Cats
Guide
Guide
In my case the rotate button did finally change to ON but the image is still upside down. That setting just doesn't work. Since these cameras are outside and require a ladder to reach, this process is terribly inconvenient. Might resetting the base by itself work? And does that mean turning it on and off?
JamesC
Community Manager
Community Manager

Nuts4Cats,

 

Consider a base station reboot (using the on-off button) and try again. Are you still seeing the same behavior?

 

JamesC