Unable to log out from the Arlo app

[Ostman76]

I managed to get logged out. Then i logged in with wrong email/account. Now i cant log in with the right account.
Tried to remove the app and removed it in icloud, but its inlyft the wrong account it Comedy back to.

[JessicaP]

Hi Ostman76,

You can log out of from the Arlo app by going to the app, tap on Settings > Profile > Log out and then log in to the correct account.

[Ostman76]

I have tried that but when i do, the app crash and om back on the home screen.

[JessicaP]

Try to uninstall the Arlo app, reboot your iPhone, and reinstall the Arlo app. Also try attempting to go on the app using cellular data and/or WiFi.

[Ostman76]

Tried it, no luck 😞

Now i made a new account and my wife had to add me. But then i cant do all the settings.

[JessicaP]

If you're still having problems with your Arlo app and your account, I would suggest to contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link.