Arlo|Smart Home Security|Wireless HD Security Cameras
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Unable to Load Recordings in Library

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  • ‎2018-08-17 07:46 PM
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mikeandjan3
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‎2018-08-17 07:46 PM

Our system was working fine until about a week ago.  The cameras are sending recordings to the library; but I can no longer review/load any of the recordings in the library. The recordings are not downloading to my PC when I click on them.  Please help.

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jguerdat
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‎2018-08-18 05:59 AM

Based on recent comments, I'm going to guess you're using Edge or IE on W10. The latest W10 updates seem to have caused a problem for viewing videos but Chrome and Firefox continue to work fine.

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