Two hours on hold. Good bye arlo.

[zeninmo2]

Have an ongoing issue with arlo. They doubled charged the family account for years and only offer one year free service. But before they applied that, they just cancelled the account outright. Now they have us on hold for an two hours and still nothing. Why would anyone stay with them for business?

[BrookeN]

Hi,

I am sorry for the frustration you feel trying to get support regarding your subscription. I would be more than happy to help you. Can you please send me a good callback number as well as a good time to call? You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.