Arlo|Smart Home Security|Wireless HD Security Cameras

Trying to change my original email

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Sadiedidit
Follower
Follower

My original email is no longer active and since this is where messages from ARLO are sent, I cannot reset to my new email without help from a person. The Chat function keeps going in circles telling me to login to my secure app. BUT I can't because I can't receive the one time code or any other communication sent to that address.

This should be a simple problem to fix. I guess not

 

 

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BrookeN
Arlo Moderator
Arlo Moderator

I've opened a support ticket detailing the concerns you've posted here. An agent will reach out to you with a status update as soon as possible.