Timeout period for web authentication via push notification is too optimistic.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I am logging in via the web client (apparently for the first time or my token was revoked) and your client is attempting to authenticate me via push token. The timeout for this is 30 seconds. I tested my connection : via terminal ping to www.arlo.com..
13 packets transmitted, 13 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 7.882/9.218/10.382/0.665 ms
my device is iPhone X attached to the same network (wifi) on iOS 13.4.1
I was unable receive any push notification within the 30 seconds required to respond and was unable to authenticate via this method. Likely your user is on wifi (unless offsite at a hotel or somewhere) I cannot imagine anyone successfully using this verification on a slower connection (dialup, hotspot, 3G, or god forbid Edge).
Recommendation: Up the timeout period to 5 min. This is still reasonable security while not letting the verification languish allowing someone to impersonate the user. 30 seconds is quite optimistic IMHO.
Just my $0.02. Regards!
-
Accessories
4 -
Activity Zones
1 -
Amazon Alexa
1 -
Apple HomeKit
2 -
Apple TV App
9 -
Applications mobile et en ligne
1 -
Apps
4 -
Arlo Go
3 -
Arlo Mobile App
597 -
Arlo Pro
36 -
Arlo Pro 2
1 -
Arlo Q (Plus)
3 -
Arlo Smart
171 -
Arlo Web and Mobile Apps
18 -
Arlo Wire-Free
30 -
base station
1 -
Batteries
529 -
Before You Buy
826 -
Can't view cameras live at all
1 -
Dépannage
1 -
Détection de mouvements
1 -
Features
952 -
Fehlerbehebung
1 -
Firmware Release Notes
93 -
Google Assistant
1 -
Hardware
1 -
home security
1 -
IFTTT (If This Then That)
105 -
Installation
2,006 -
Iphone 14 pro
1 -
Live view
1 -
Modes and Rules
1 -
Motion Detection
2 -
Object Recognition
3 -
Online and Mobile Apps
983 -
Online und mobile Apps
1 -
Order Not Going Through... help please!
1 -
Other Discussions
1 -
Partner Integrations
4 -
Security
1 -
Service and Storage
14 -
Smart Subscription
3 -
SmartThings
71 -
Troubleshooting
8,856 -
Videos
233 -
Vidéo
2 -
Warranty & Contracts
2
- « Previous
- Next »