Arlo|Smart Home Security|Wireless HD Security Cameras
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Time zone errors

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Scott150
Aspirant
Aspirant

Hi

 

I have set the correct timezones for the wireless  pro camera in app settings for Melbourne Australia UTC+10.

 

However, the email alerts show my kid going to school at 5:27am (see pic 1) the email is received at 8:41am (which is the actual time my child is going to school). I can click on the email and watch the video clip, even though I have a schedule setup for 12am to 7am, so I dont want notifications at 8:41am.

 

Also, although I get the email notification (albeit when I dont want it due to the time issue) and I can watch the video clip by clicking on the email, there is no record of this movement within the actual Arlo App - eg nothing recorded in library. (see pic 2)

 

Pls help.

pic 2pic 2

pic 1pic 1

2 REPLIES 2
Scott150
Aspirant
Aspirant

Sorry guys,

 

pic 2 appears before pic 1 

JamesC
Community Manager
Community Manager

Scott150,

 

Try switching temporarily to a different time zone, switch back to UTC+10, reboot your base station and see if you still get the same results. Please let me know.

 

JamesC