Arlo|Smart Home Security|Wireless HD Security Cameras

System not connecting with the app

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Emilies2005
Tutor
Tutor

Cannot connect to the system to watch any recorded footage or current live video. Is anyone else experiencing an outrage?

4 REPLIES 4
Streak2
Master Master
Master

https://status.arlo.com/ is reporting all good.

I am having no trouble connecting. Try and restart the app. and if that does not work then restart the base.

Steverote
Aspirant
Aspirant

Cannot connect to my system with my Arl o app.  Keeps saying timed out and will not connect

 

Streak2
Master Master
Master

Open a browser window and login using  https://my.arlo.com/#/home if that works then it could be a quirk with the app.

Uninstall and reinstall it (you wont lose anything or have to set anything up again).

michaelkenward
Sensei Sensei
Sensei

Same as this?

 

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Just another user
Arlo hardware: Q Plus, Pro 2 (X2), Pro 3 (X3), Pro 3 Floodlight, Security Light (X2), Ultra (X2), Doorbell, Chime