Arlo|Smart Home Security|Wireless HD Security Cameras

Re: Support for VMB3010

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casfan295
Aspirant
Aspirant

Hi experienced loss of access to Google Assistant. Will not recognise legacy Arlo for 1 week.

Model: VMB3000 | Arlo Base Station
JessicaP
Arlo Moderator
Arlo Moderator

Hi casfan295,

 

Could you clarify what problems you're having with your VMB3010? Are you saying you're having problems onboarding your camera or Base Station? Or are you saying you're having problems connecting it to Google Assistant?

Jakubows
Aspirant
Aspirant

The cameras run on a dedicated WiFi network created by the base station. It is required; you can’t connect the cameras to any other wireless access point.

Model: VMB3000 | Arlo Base Station