- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I've used the search function but am confused by dated and sometimes conflicting responses.
I have a Smart Hub with doorbell & 3 Pro 2 cameras installed at my main home. I currently have an Arlo Smart subscription (grandfathered) that has a 4 camera max for $9.99 per month.
I would like to add 2 Pro 4 cameras (without a base unit) at another location in a different city and state. I would like to view and manage cameras in one app under the same account, if possible. I talked to Arlo support and was told I would need to set up a second account and use the friend feature to view all of the cameras together. Subsequently, I would need a second subscription.
1) Can I upgrade to the Arlo Secure plan with unlimited cameras and manage under one account?
2) If I forego the subscription can I manage under one account? I realize I would lose some features but could store video locally in purchasing a base station for the second location. I believe I still get push notifications, but would lose cloud storage, AI assistance and activity zones.
What are my options here?
Thanks in advance for the help.
Solved! Go to Solution.
- Related Labels:
-
Arlo Smart
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@Cov29 wrote:
1) Can I upgrade to the Arlo Secure plan with unlimited cameras and manage under one account?
Yes
@Cov29 wrote:
2) If I forego the subscription can I manage under one account? I realize I would lose some features but could store video locally in purchasing a base station for the second location. I believe I still get push notifications, but would lose cloud storage, AI assistance and activity zones.
Again, yes.
You can also leave your subscription as it is, and use local storage for the remote location - leaving the new cameras out of your existing subscription plan.
@Cov29 wrote:
What are my options here?
You can also set up two accounts, but share the cameras using the "friend" feature.
- https://kb.arlo.com/000039122/How-do-I-add-friends-on-my-Arlo-Secure-app
- https://kb.arlo.com/1103229/What-privileges-do-my-friends-have-when-I-grant-them-access-rights-in-my...
The second account would either not use a subscription, or would need it's own subscription.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@Cov29 wrote:
1) Can I upgrade to the Arlo Secure plan with unlimited cameras and manage under one account?
Yes
@Cov29 wrote:
2) If I forego the subscription can I manage under one account? I realize I would lose some features but could store video locally in purchasing a base station for the second location. I believe I still get push notifications, but would lose cloud storage, AI assistance and activity zones.
Again, yes.
You can also leave your subscription as it is, and use local storage for the remote location - leaving the new cameras out of your existing subscription plan.
@Cov29 wrote:
What are my options here?
You can also set up two accounts, but share the cameras using the "friend" feature.
- https://kb.arlo.com/000039122/How-do-I-add-friends-on-my-Arlo-Secure-app
- https://kb.arlo.com/1103229/What-privileges-do-my-friends-have-when-I-grant-them-access-rights-in-my...
The second account would either not use a subscription, or would need it's own subscription.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thanks, Stephen for the response.
-
Accessories
4 -
Activity Zones
1 -
Amazon Alexa
1 -
Apple HomeKit
2 -
Apple TV App
9 -
Applications mobile et en ligne
1 -
Apps
4 -
Arlo Go
3 -
Arlo Mobile App
561 -
Arlo Pro
36 -
Arlo Pro 2
1 -
Arlo Q (Plus)
3 -
Arlo Smart
149 -
Arlo Web and Mobile Apps
18 -
Arlo Wire-Free
30 -
base station
1 -
Batteries
529 -
Before You Buy
790 -
Can't view cameras live at all
1 -
Dépannage
1 -
Détection de mouvements
1 -
Features
925 -
Fehlerbehebung
1 -
Firmware Release Notes
93 -
Google Assistant
1 -
Hardware
1 -
home security
1 -
IFTTT (If This Then That)
105 -
Installation
1,999 -
Iphone 14 pro
1 -
Live view
1 -
Modes and Rules
1 -
Motion Detection
2 -
Object Recognition
3 -
Online and Mobile Apps
983 -
Online und mobile Apps
1 -
Order Not Going Through... help please!
1 -
Other Discussions
1 -
Partner Integrations
4 -
Security
1 -
Service and Storage
14 -
Smart Subscription
3 -
SmartThings
71 -
Troubleshooting
8,790 -
Videos
233 -
Vidéo
2 -
Warranty & Contracts
2
- « Previous
- Next »