Second camera will not sync, amber light flashing

[snowflake16]

I just installed my 2 camera Arlo system and second camera will not sync. Camera is not registered under MY Device, so I cannot remove and re-sync. I need help.

Thanks

[TomMac · Accepted solution]

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snowflake16 wrote:

I just installed my 2 camera Arlo system and second camera will not sync. Camera is not registered under MY Device, so I cannot remove and re-sync. I need help.

Thanks

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Take the camera and remove the batteries.... then replace ( watch install for correctness , label just inside shows +/-.

Quickly push the sync button on BASE ( do not hold which is the most common mistake ), then after a few secs, push the button on the camera.

If the camera still fails and flashes amber, contact Support at top of page

[snowflake16]

Sorry for the late response.

After my inquiry, I was able to solve my problem with a previous note from the community.

I did re-sync the base and the camera and it worked.  

The system has been working great since then.

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TomMac wrote:

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snowflake16 wrote:

I just installed my 2 camera Arlo system and second camera will not sync. Camera is not registered under MY Device, so I cannot remove and re-sync. I need help.

Thanks

---

Take the camera and remove the batteries.... then replace ( watch install for correctness , label just inside shows +/-.

Quickly push the sync button on BASE ( do not hold which is the most common mistake ), then after a few secs, push the button on the camera.

If the camera still fails and flashes amber, contact Support at top of page

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.

Thank you 

[AlanDean]

Thank you!  It worked