Arlo|Smart Home Security|Wireless HD Security Cameras
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  • ‎2017-05-16 07:24 AM
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cpack22
Initiate
Initiate
‎2017-05-16 07:24 AM

How do I esculate a problem a support case I have?

I have returned a faulting camera a month ago now and not had replacement yet.

Support keep saying it's refered to another department, but no idea what's going on.

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JamesC
Community Manager
Community Manager
‎2017-05-17 09:57 AM

cpack22,

 

I have requested an update on your case. Please refer any additional questions to your open support case.

 

JamesC

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cpack22
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‎2017-05-23 01:38 AM

Still no update 😞

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