Reduction in subscription cost

[Vtaylor]

hi I currently have a subscription for two cameras. I have Arlo ultra security cameras. could you please advise if you are willing to decrease my subscription from $17.99 to a lower amount. If you’re unwilling to do this I am looking at cancelling my subscription all together and buying another brand of cameras. Thanks

[ShayneS]

Hi @Vtaylor 

Thanks for the feedback. We understand that subscription pricing is an important consideration when choosing a security system. While we’re unable to guarantee changes to existing subscription pricing, we’re happy to review your account and provide information about available plans, features, and options so you can determine what best fits your needs. I have forwarded this to the appropriate team and someone will be reaching out. 

[ShayneS]

Hi @Vtaylor 

Thanks for the feedback. We understand that subscription pricing is an important consideration when choosing a security system. While we’re unable to guarantee changes to existing subscription pricing, we’re happy to review your account and provide information about available plans, features, and options so you can determine what best fits your needs. I have forwarded this to the appropriate team and someone will be reaching out.