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Re: Red/pink picture

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Kclong
Follower
Follower

Why is the daytime picture red/pink?

Model: VMC3030 | Arlo Wire-Free Camera

Accepted Solutions
JamesC
Community Manager
Community Manager

Reboot the camera by opening and closing the battery compartment door. Allow the camera to sync back up to the base station and try again. If you still experience the same behavior, please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

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AshTray900
Tutor
Tutor

i have 1 camera that does this, it covers nothing but yard and a tiny firepit, the yard loses the green look and the metal firepit looks a little purple, but the front covering the driveway which is close to white and part of the yard has perfect color

 

my guess is, white balancing in the camera

JamesC
Community Manager
Community Manager

Reboot the camera by opening and closing the battery compartment door. Allow the camera to sync back up to the base station and try again. If you still experience the same behavior, please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

View solution in original post