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base station damaged in flood

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Bulljames
Aspirant
Aspirant

I don't have the specific router model number, but wanted to ask a general question.  Our router was flooded.  We still have the 3 cameras.  Can we purchase a new router to use with our current cameras, which survived the flood?

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jguerdat
Guru Guru
Guru

Yes. Remove everything from Settings, My Devices. Use the Add Device button on the Devices tab to add the base and sync the cameras.

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3 REPLIES 3
jguerdat
Guru Guru
Guru

Yes. Remove everything from Settings, My Devices. Use the Add Device button on the Devices tab to add the base and sync the cameras.

Bulljames
Aspirant
Aspirant

But is it possible to get a new router or is there another way to do it.   Can you use any router or do you need an arlo router.

JamesC
Community Manager
Community Manager

Bulljames,

 

Arlo Wire-free cameras can only be synced to an Arlo Base Station. To utilize your remaining 3 wire free devices, you would need to  get a replacement Arlo Wire-free or Arlo Pro base station.

 

JamesC