Arlo|Smart Home Security|Wireless HD Security Cameras

Re: Re-Activating Sending alerts on motion

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sdisylvester Follower

I installed two cameras (on my way to four) and they were sendng alerts as desired.  Then tried to "personalize" the cameras via the rules feature, and now the two cameras will no longer send alerts on motion.  The rules I set for each camera says to send alerts, and I have entered my email, but no alerts are coming. I synced a third camers, and that camera is sending alerts.  Comparing the settings, I cannot find any differences between the two that are not sending the alerts and the one that is.  I am sure it is a setting somewhere, but so far, can't find it.  Any guidance from someone who ran into this when they were setting up their system?

Guru jguerdat Guru

When changing email settings be aware that there are 2 Save buttons to push, one for the emails and another for the rule. I'll wager you're not doing both.