Arlo|Smart Home Security|Wireless HD Security Cameras

Push notifications no longer working

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Flaps_74
Aspirant
Aspirant

Recently updated my phone to the latest android 7.0 and i am no longer receiving any push notifications. I have checked all the settings i both the phone and the arlo settings and i should be receiving the push notification.

 

I'm only getting the email alerts.

 

Any ideas?

1 ACCEPTED SOLUTION

Accepted Solutions
jguerdat
Guru Guru
Guru

Try reinstalling the app and reboot the phone.

View solution in original post

4 REPLIES 4
jguerdat
Guru Guru
Guru

Try reinstalling the app and reboot the phone.

Flaps_74
Aspirant
Aspirant

I can't believe it was that easy. Sometimes you forget to think of the obvious solutions.

Thanks

Flaps_74
Aspirant
Aspirant

I hate to say but i got 1 notification but then it stopped working again

jguerdat
Guru Guru
Guru
Open a case with support using the Contact Support link at the bottom here. Recent OSes seem to cause issues in certain cases although I have 2 devices on 7.1.2 with no problems.